Information that you provide us with is held in the strictest confidence. However, from time to time, it may be necessary for us to pass selected information to third parties. This document describes how and when we collect information, how this information is protected, and under which circumstances it may be passed to a third party. This document further describes the measures we have implemented to protect your privacy.
We take customer confidentiality very seriously and none of the information you provide us with will ever be divulged to a third party for marketing purposes or any other purpose which is not related to fulfilling your order. The only exception to this is if we are legally required to release information, for example, to comply with a court order.
Billing information (i.e. payment card details)
When you enter your billing information into our site, it is protected by a 128 bit symmetrical RSA-encrypted connection. Your billing information will never be disclosed to any third party other than our Merchant Account provider.
A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting the website our server may recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may experience problems when using this site.
Amendments and access
In the event that your personal details become untrue, inaccurate or incomplete, or in any event, you have the right to access your personal details and may rectify the same.
You confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.
We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests or requests by the police investigating suspected illegal activities, to operate our systems properly or to protect ourselves or other Users. We also reserve the right to disclose individually identifiable information to third parties if a complaint arises concerning your use of the Website, and that use is deemed by us inconsistent with the Conditions.
When you input information or request services from us, we offer appropriate physical, electronic and managerial security measures in order that you may input information safely whilst effectively preventing that information from being accessed by unauthorised persons. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with the UK Data Protection Act 1998 and other regulations. This means that we will ask for proof of identity before we disclose personal information to you.
We welcome your questions and comments about privacy issues and the design of the Website. Should you have such comments or have a complaint about how we are using your personal data, please contact us through the Contact Us section of the website.